Privacy policy

Last Updated: August 13, 2026

This Privacy Policy explains how Sapvote collects, uses, and protects your personal information when you visit our website, browse our products, place an order, or contact our customer support team.

By using our website, you agree to the practices described in this Privacy Policy.

Business Information

Sapvote is an independently operated online casual footwear store offering sandals, flip-flops, and everyday footwear for women, men, and kids.

Store Name: Sapvote

Website: https://www.sapvote.com

Customer Support Email: hello@sapvote.com

Customer Support Phone: +1 936-666-3260

Business Address:

20874 Goose Preserve Dr,
Ashburn, VA 20148,
United States

Information We Collect

We collect information necessary to process orders, provide customer support, and improve our services.

Information you provide may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information
• Customer service communications

Payment Information

Payments are securely processed through Shopify and trusted third-party payment providers.

Sapvote does not store or have access to your complete credit card or debit card information.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Time zone
• Pages viewed
• Products viewed
• Website interactions

This information helps us improve website performance, security, and the overall shopping experience.

How We Use Your Information

We may use your personal information to:

Process Orders

Complete purchases, arrange shipping, and provide order updates.

Provide Customer Support

Respond to inquiries, returns, refunds, exchanges, and other service requests.

Improve Our Website

Analyze website performance and improve customer experience.

Protect Our Business

Detect fraud, maintain website security, and prevent unauthorized activities.

Marketing and Communications

Send order confirmations, service updates, and promotional communications where permitted by law.

Shopify and Third-Party Services

Our online store is powered by Shopify, which provides our e-commerce platform and secure checkout services.

We may share necessary information with trusted service providers, including:

• Payment processors
• Shipping carriers
• Fulfillment partners
• Website analytics providers
• Advertising platforms

These providers only receive the information necessary to perform services on our behalf.

Cookies

We use cookies and similar technologies to:

• Keep our website functioning properly
• Remember customer preferences
• Improve website performance
• Analyze website traffic
• Measure marketing effectiveness

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing of Personal Information

We do not sell your personal information.

We may share information with trusted partners only when necessary to:

• Process payments
• Deliver orders
• Provide customer support
• Improve website performance
• Prevent fraud
• Comply with applicable laws

Data Retention

We retain personal information only for as long as necessary to:

• Complete orders
• Provide customer support
• Maintain business records
• Meet legal and tax requirements
• Resolve disputes

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information.

Our website uses Shopify's secure infrastructure and trusted payment providers to help safeguard customer information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so that appropriate action can be taken.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Store Name: Sapvote

Website: https://www.sapvote.com

Customer Support Email: hello@sapvote.com

Customer Support Phone: +1 936-666-3260

Business Address:

20874 Goose Preserve Dr,
Ashburn, VA 20148,
United States

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM (CT)

Sunday: Closed

Response Time:

We aim to respond to customer inquiries within 24–48 business hours.